This position is responsible for the smooth and efficient operation of the Front Desk. He / She must be pleasant and well versed with the relevant work procedures and daily operational duties while integrating with all other relevant departments and staff. Also, represents the Hotel in terms of guest relations and is primarily responsible to care for their requirements, effectively handle their complaints and take pro-active measures where service or equipment is lacking or not functioning respectively.

As far as Malaysia business hotels goes, Stay At Hatten Hotel Melaka is a true wonder. The Hatten Hotel is known as a five-star hotel which includes 701 spacious suites, a grand ballroom for up to 1000 persons and complete recreational facilities. 

Located in the very center of Melaka Hatten Square, this 22-storey hotel can offer one of the best locations in town. Hatten Hotel Melaka is in the center of the famous city center, which historical and cultural heritage of under UNESCO protection. Not only confined to culture, Hatten Hotel Melaka is located in the main shopping and business hub.

The Hatten Hotel Melaka offers wide range of luxurious experiences. There is a restaurant, bar, outdoor pool, and full spa that is located in Melaka City's center. A flat-screen TV with cable channels, air conditioning, a hair dryer, coffee and tea making facilities, bottled water that is safe and provided, newspapers, and toiletries are all included in the guest rooms.

Included in the facilities and services provided by this hotel are a sauna, a fitness center, a 24-hour front desk, free Wi-Fi, room service, free shuttle service, baggage storage, laundry rooms, and free parking. Every morning, a free breakfast is provided. A complimentary breakfast is served each morning and Chatterz restaurant is open 24 hours a day and features international cuisine at breakfast, lunch and dinner.

What Hatten Hotel Melaka is most proud of is the comfortable and spacious rooms, offering breathtaking views on Melaka and the Straits of Melaka.

Hatten Hotel offers you utmost comfort, style and convenience. Surrounded by historical landmarks such as Baba & Nyonya Heritage Museum, St.Paul’s Church, Jonker Street, A Famosa, major shopping malls, dining & entertainment outlets and more, discover history and excitement literally just footsteps away.