• To deliver and collect luggage for arriving and departing guests.
• To greet all arriving guests and bid farewell to all departing guests using hotel standard phrases.
• Possess a detailed knowledge of all hotel facilities, their location and hours of operation.
• To log in number of pieces of luggage during all check-ins and check-outs as well as other deliveries to guest like messages, telexes, mails, packages, faxes, flowers, etc.
• To maintain cleanliness and orderliness of the concierge counter in the lobby and the luggage storage room.
• Deliver mail and parcel to the Post Office whenever required.

As far as Malaysia business hotels goes, Stay At Hatten Hotel Melaka is a true wonder. The Hatten Hotel is known as a five-star hotel which includes 701 spacious suites, a grand ballroom for up to 1000 persons and complete recreational facilities. 

Located in the very center of Melaka Hatten Square, this 22-storey hotel can offer one of the best locations in town. Hatten Hotel Melaka is in the center of the famous city center, which historical and cultural heritage of under UNESCO protection. Not only confined to culture, Hatten Hotel Melaka is located in the main shopping and business hub.

The Hatten Hotel Melaka offers wide range of luxurious experiences. There is a restaurant, bar, outdoor pool, and full spa that is located in Melaka City's center. A flat-screen TV with cable channels, air conditioning, a hair dryer, coffee and tea making facilities, bottled water that is safe and provided, newspapers, and toiletries are all included in the guest rooms.

Included in the facilities and services provided by this hotel are a sauna, a fitness center, a 24-hour front desk, free Wi-Fi, room service, free shuttle service, baggage storage, laundry rooms, and free parking. Every morning, a free breakfast is provided. A complimentary breakfast is served each morning and Chatterz restaurant is open 24 hours a day and features international cuisine at breakfast, lunch and dinner.

What Hatten Hotel Melaka is most proud of is the comfortable and spacious rooms, offering breathtaking views on Melaka and the Straits of Melaka.

Hatten Hotel offers you utmost comfort, style and convenience. Surrounded by historical landmarks such as Baba & Nyonya Heritage Museum, St.Paul’s Church, Jonker Street, A Famosa, major shopping malls, dining & entertainment outlets and more, discover history and excitement literally just footsteps away.